Nautilus Hyosung, Hyosung‘s finance IT subsidiary, is leading the age of full-scale smart banking, applying a self-banking solution to the ‘digital kiosk (unmanned smart bank)’ opened recently by Shinhan Bank.
The ‘digital kiosk’ with the ‘self-banking solution’ of Nautilus Hyosung applied was a product developed jointly with Shinhan Bank from the initial stage of development. As an unmanned smart bank with no dedicated teller, this can handle a total of 107 transactions including new account opening and issuance of bankbooks, various cards and certificates, which amount to 90% of the works handled by bank tellers.
Customers using the ‘self-banking solution’ can use such bank services as getting advices from specialized tellers of a bank, opening a new account or card issuing, through video consulting and even safer authentication is possible through palm authentication to which vein recognition technology was applied for the first time in Korea. In particular, being an unmanned service, this can be used regardless of the conventional bank hours.
For banks, this enables them to concentrate on customer services at bank windows by automating simple and repeating teller works, and have the effect of opening new branches in a small scale and low cost.
Nautilus Hyosung, which is the domestic No.1 and global No.4 finance automation company, is leading the global smart banking market, supplying self-banking solutions not only to smart branches of such domestic banks as Shinhan Bank and Woori Bank but also to the global advanced finance institutions such as Citi Bank and Chase Bank in North America, 교통 Bank and 초상 Bank in China, and BCA and BRI in Indonesia since several years ago.
Mr. Cho Hyun-joon Head of the Information & Communication PG (president) said, “Having concentrated on the fintech business for the past 35 years, Nautilus Hyosung has secured global competitiveness in the total solutions of smart banking such as finance automation and UI/UX,” and “we will grow to the global No.1 in the area of self-banking solution on the basis of the core technology and knowhow we have accumulated so far.”
