The Class Hyosung Carried Out ‘Consumer Complaints Management (CCM) Recertification Celebration Program’
The Class Hyosung, which has been making an effort to maximize customer satisfaction with its differentiated service, carried out January CCM recertification program, homepage quiz event, and The Class Hyosung visitor gifts. As the official dealer of Mercedes-Benz, The Class Hyosung carried out ‘Consumer Complaints Management (CCM) Recertification Celebration Program’ to melt the big-freeze of January with its various solid benefits. The Class Hyosung CCM Recertification Celebration Program includes giving away 50 sets of Italian luxury-brand wine or 100 Mercedes-Benz travel suitcases, drawing in lots out of incoming January customers. It also involved giving away spray chains for customers visiting the exhibition halls or service centers or customers who are counseling. There was also a give-away of movie mobile tickets and coffee gift cards by drawing lots among those who has visited the homepage between January 14 and February 17.
Moreover, The Class Hyosung is also offering E300 EL/E300 AV SP (sports package) 24-month interest-free installment as a premium sales promotion, as well as 24-month interest-free installment program for all buyers of C-Class types. “With the successful certification of CCM at the end of last year, we happily prepared various programs. I am extremely happy to acquire the certification given to companies that conduct consumer-centered business activities, and our company will continue to do all activities centering on consumers. Through the programs offered in celebration of such, I hope customers can have a good opportunity to purchase cars more fruitfully,” said CEO Park Jae-chan of The Class Hyosung.